Staff Happiness And Why It’s Important
We all know that customer satisfaction is high on the priority list of any business. The reason for this is, of course, repeat customers are usually the bread-and-butter of a customer focused Business. However if you’re lucky enough to employ staff on a regular basis, then you will know that keeping them happy is also a large part of improving sales (which in turn improves profit). Ultimately it is up to you as a business owner to ensure your staff are happy in their jobs. Of course you can’t please everyone all of the time, but you can try your best to make sure that everyone receives job satisfaction.
Photo by Priscilla Du Preez on Unsplash
When you employ staff, there are a set of rules that you need to abide by, these are usually written in the law, and the health and safety of your staff are paramount. For example, tests on electrical equipment or researching fleet telematics. It isn’t always easy to keep up with expectations. But if you are to have staff running your business for you, then you will need to make sure that you follow every law to the letter. You will find yourself in hot water if this isn’t the case. Nobody wants that for their business.
The success of your business solely depends on a few factors. The first thing is happy customers, secondly staff that are happy in their jobs. And also, whether you have everything in place and in order. Knowing your market and who it is exactly you are selling to is a good start, as well. There are many points to running a business that people can miss. But if you wish to be a success, then happy customers and happy staff are a winning combination.
If you have unhappy staff, they’re going to tell people about it. There will always be the odd occasion where you don’t get it right. But if you make amends, and do your best to make the work environment a happy and productive place for everybody, this will no doubt pay off in the long run. And happy stuff I’m more likely to tell people about How awful the businesses, then customers themselves. Managing this effectively is something you would want to get right the first time.
Because it’s right
Above all else, if you are going to employ people whose livelihoods are reliant upon what you do as management, then it’s only the right thing to do to make sure that your team is happy, healthy, and enjoy the time at work. Think about every job you’ve had where you didn’t feel Great, and imagine you be the cause of this.
There are many resources and guides, there are available for business owners to make sure that staff is protected, as a business owner that employs people you do have a duty of care to each of these people. Remember your responsibilities and aim to have a positive working environment, if not because it’s the right thing to do then because your business will thrive because of it.